What you should know about UK web hosting companies. (Read US page)
Many services outsource technical support to low salary countries. This means that their customers are dealing with incompetent poorly trained foreign support representatives.
Most web host awards are fake. Many companies simply create their own award logo's.
Unlimited traffic and disk space are impossible. Everything has its limits and this also applies to bandwidth and disk space. The term "unlimited" is now being used by most of the providers including reputable and reliable companies.
Companies regularly sell more bandwidth or disk space than they actually have. This is called "overselling". Opening an account with a provider that practises overselling can result in downtime for your website, slow loading times, and many other problems.
There are companies offering very high discounts in order to entice as many new customers as possible. This can be a sign of overselling.
Some UK companies do not allow you to have full control over your domain name if you register the domain with them. Having full control over your own WHOIS-information and your DNS is essential. There are also UK hosting services preventing you from transferring your domain to another registrar as it is bought under a hosting scheme.
Welcome to the only unbiased UK web hosting site that is doing everything to protect consumers against making the wrong choice!
After a lot of experience with unreliable services we started an in depth research in 2005. This eventually resulted in a thorough evaluation of the company Linux Hosts Ltd, a member of the famous LiquidNet Ltd. Group in London. Finally we had found a company exceeding all our expectations. From the very moment that we opened an account with this company all our problems were over. Perfect technical support 24 hours per day, 365 days per year, fast servers, top security, top stability, and top flexibility, all at a very affordable price. No outsourcing, no fake awards, no overselling, no discounts, just a fixed low price, and full control over WHOIS and DNS information. Not a member of any comparison site and no fake reviews. Here you can check that Linux Hosts LiquidNet Ltd is indeed the web hosting service of this site. On this site you can check that there are only a few domains hosted on our shared server. In other words: no overselling. Here you can read who we are.
Why this tribute?
Now we can hear you ask "Why this tribute to your UK hosting service?" and "What's in it for you?" Well first of all we earn nothing from this site. It's just a way of saying "Thank you" to our fantastic host. Secondly we are kind of angry. There are so many bad hosting firms out there that we actually have lost count. And nobody is protecting the consumers. After our own bad experiences that lasted until 2005, we decided to do something about this, hence this website was born.
Who is Linux Hosts Ltd.
Linux Hosts Ltd. is a relatively small UK hosting company backed up by the much larger London-based parent company LiquidNet Ltd with data centres worldwide. The company's first priority is maintaining and constantly improving the quality of services for their existing customers. It considers this priority more important than recruiting as many new customers as possible, a strategy that often results in overselling. Studies have shown that, in general, smaller businesses offer better services and quality than larger companies.
Lowest cancellation and highest referral rate.
Our webhost proofs its absolute top quality by showing the lowest cancellation rate in the industry: 0.01%. This is a much lower account cancellation percentage than any other United Kingdom web host we know of. The company also informed us that, last year, their referral percentage was 14% while referrers don't even get any incentive. We have never encountered such a high percentage of customers referring family and friends to their own host. It's probably the highest percentage worldwide and it proofs how satisfied Linux Hosts's customers are about their services. It can be confusing to choose which UK hosting provider will meet all your requirements. It therefore helps to know what distinguishes the most outstanding company from the rest. Why not take a look?
Still not convinced?
We understand that recommending a webhost, exclusively based on personal experience, is subjective. Our personal opinion and emotion is not the same as yours. That is the reason why we are doing more than that. We have been collecting genuine complaints from real customers since the inception of this website and never received a complaint about Linux Hosts Ltd. Last but not least we have also compared many companies by means of a new and unique system. We actually have counted all the votes that were cast by Internet users. This page explains how we did it. This comparison concludes that Linux Hosts Ltd. produces the least complaints among the top 100 web hosts.
Technical Support Quality: Superior knowledge and competence of technical support representatives.
Support Response Time: Email support: 5 minutes, phone support: instant, live chat: 1 minute.
Channels: The company has 7 support channels: 1) national and international phone support, 2) live chat, 3) email ticketing system, 4) FAQ, 5) video tutorials, 6) online contact form and 7) context help areas.
Our Site (hosted by the UK hosting provider Linux Hosts Ltd. on a shared server.) Uptime:100%. This is the same uptime as Google's search engines! The Proof. The better your site's uptime the higher it will rank in Google!
Our Site Response Time (Loading Time): about 150 milliseconds (= 0.15 Seconds). This is the same response time as Google's search engines! The Proof. The faster your site loads the higher it will rank in Google! Plus it will benefit your site's conversion rate as well.
Traffic: "Unlimited". (See our remarks in top of the page).
Disk Space: "Unlimited".
Instant Account Activation.
You can choose from data centres in the UK, US, Australia and Sweden. If your host's data centre is located in the country you are targeting your site will rank higher in Google!
Also offered: bottom price VPS, Semi-dedicated and Dedicated packages.
Specialising in WordPress, Joomla, Drupal, Mambo, Moodle and more.
Technical support outsourcing to another country in order to save money should be prohibited by Law. This could be initialised by Consumer Organisations.
The maximum response time of technical support phone calls should never exceed a few seconds no matter how busy it is. Availability should be 24/7/365. Support employees should be IT engineers or at a similar level.
The maximum response time of technical support email tickets should never exceed 30 minutes. Excellent website hosting firms such as our own provider don't allow more than 10 minutes response time, 24 hours per day, 7 days per week, 365 days per year.
Written help sections for customers should be 100% error free and easy to understand.
Bad British web hosting company, it's not only about the technical stuff such as bringing and keeping websites online. It's also about the people behind these sites. They need professional help and if you can't afford the money it costs, then it would be better to leave the web hosting industry and start another business.
Dear visitor, we hope the above information on UK web hosting was useful to you. Please come back as we regularly update this page. You can click the link below to check it out. Thanks for your time!